What You Should Know Relatient has expanded its Dash Voice AI platform with a new clinical request automation capability designed to handle non-scheduling patient phone inquiries. Approximately 35% of all inbound calls received by healthcare organizations represent clinical requests, including questions for nursing staff, medication and prescription inquiries, and billing details. The agentic voice system…

What You Should Know:  – The latest HealthEdge’s 2026 Payer Survey reveals that managing costs remains the number one challenge for health plan executives, forcing a sharp reprioritization of technology investment toward Artificial Intelligence (AI) and modernization. – AI automation is now the top strategy for cost reduction (34%), signaling a major shift away from…