Deepa Seetharaman, Supantha Mukherjee and Krystal Hu

Business leaders agree AI is the future. They just wish it worked right now

By Deepa Seetharaman, Supantha Mukherjee and Krystal Hu SAN FRANCISCO/STOCKHOLM, Dec 16 – Last spring, CellarTracker, a wine-collection app, built an AI-powered sommelier to make unvarnished wine recommendations based on a person’s palate. The problem was the chatbot was too nice. “It’s just very polite, instead of just saying, ‘It’s really unlikely you’ll like the…

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