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<\/a><\/p>\nFrom left to right: Sandy Woo, Country Director of eCloudvalley Technology Sdn Bhd; Dr. Chin Chee Seong, National President of the SME Association of Malaysia; and Justin Anthony, Solutions Architect in charge of the AI Business Unit at eCloudvalley Technology Sdn Bhd.<\/p>\n<\/div>\n
eCloudvalley Technology Sdn Bhd has officially launched its AI Centre of Excellence (AI COE), a strategic initiative that positions Malaysia as a key hub for the company\u2019s regional AI innovation and enterprise transformation efforts. The launch marks a significant step in eCloudvalley\u2019s plan to elevate AI adoption across the Asia Pacific region and establish itself as a leader in AI-driven cloud modernization by 2026.<\/p>\n<\/div>\n
\u201cThe launch of our AI Centre of Excellence is a proud moment for the Malaysia team. It reflects the dedication our people have consistently demonstrated, and it reinforces Malaysia\u2019s readiness to contribute meaningfully to the region\u2019s AI landscape. Most importantly, this COE allows us to better support our customers by giving them access to practical, proven, and scalable AI solutions,\u201d said Sandy Woo, Country Director of eCloudvalley Technology Sdn Bhd.<\/p>\n<\/div>\n
The launch of the Malaysia AI COE builds on strong momentum from eCloudvalley Digital Technology Co. Ltd in Taiwan, which earlier deployed a suite of internally developed AI Agents across key operational teams, including the MSP AI Agent for cloud incident automation, the MSSP AI Agent for security alert triage, and the KYC AI Agent for identity verification. Early results demonstrated significant efficiencies: reducing incident analysis time from 25 minutes to 5, automating 45 percent of manual ticket creation, and accelerating security alert processing by more than 10 times.<\/p>\n<\/div>\n
\u201cThese AI Agents act as an organization\u2019s N+1 employee, a digital teammate that cuts hidden labour costs while enabling higher-value work,\u201d said Wen-Hua Wang, Head of Product. \u201cThey help enterprises overcome workflow complexity and talent gaps in a scalable way.\u201d<\/p>\n<\/div>\n
To fast-track its AI roadmap, eCloudvalley Technology Sdn Bhd has also formed a dedicated AI Business Unit. This division will productize AI Agent solutions, expand multi-cloud AI capability through the Atlas 2.0 ecosystem, and lead innovation across engineering, data, and cloud teams, forming the backbone of eCloudvalley\u2019s APAC AI strategy and go-to-market execution.<\/p>\n<\/div>\n