Customer Data Platform Benefits Driving AI and CX Gains

Customer journeys are breaking apart. In banking, patients chasing care, or shoppers abandoning carts, the pattern looks the same: fragmented systems leave people repeating themselves and companies scrambling for context. CRMs were never designed to hold it all together. They track relationships, but they don’t unify data. That’s what Customer Data Platforms (CDPs) are for….

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Is Perplexity Labs The Future of AI Work? (Ep. 484)

Want to keep the conversation going? Join our Slack community at thedailyaishowcommunity.com The team takes a deep dive into Perplexity Labs. They explore how it functions as a project operating system, orchestrating end-to-end workflows across research, design, content, and delivery. The discussion includes hands-on demos, comparisons to Gen Spark, and how Perplexity’s expanding feature set…

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McKinsey Cuts 200 Tech Jobs Amid AI Shift, More Layoffs Likely | Business News

Last Updated:November 27, 2025, 11:43 IST McKinsey Layoffs: McKinsey cut about 200 tech jobs as it accelerates AI adoption, with more layoffs possible over the next two years. McKinsey cuts tech roles as it accelerates use of artificial intelligence across its global operations. McKinsey & Co. eliminated about 200 global technology roles in the past…

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